“This note is to thank you for such wonderful service yesterday when my fairly new unit shut down during hottest part of the Summer. The two technicians came within an hour of my desperate call and within 45 minutes we were back to having cool air blow throughout the house.
We have been with you since we moved here in Sun City in 1999 and we just want you to know we are very happy with your company and its standards of customer service. Your technicians have always explained and shown us what is wrong and why as well as checking everything out before leaving and making sure is back to order.
We just want you to know we appreciate having you as our service company and look forward to many more years together.”